Cancellation rights


Vital Microgreens Cancellation Policy

Withdrawal

Consumers have a fourteen-day withdrawal.

Right of withdrawal

Withdrawal:

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in writing, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first partial delivery) and not before fulfillment of our information requirements under Article 246 § 2 in conjunction with § 1 para 1 and 2 EGBGB as well as our obligations according to § 312e Abs. 1 Satz 1 BGB in connection with article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to: Vital Microgreens - Distribution by Max Internet Service UG (limited liability), Postfach 100 127, 46421 Emmerich am Rhein, Germany, E-Mail: info [at] vital-microgreens.com, Tel +49282260250500, Fax +49.2822.60250509

Returns:

In the case of an effective revocation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not give us back the received performance in whole or in part or only in a deteriorated condition, you have to pay us compensation for the value. In the case of the surrender of things, this does not apply if the deterioration of the thing is solely due to their examination. Incidentally, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as your own property and refraining from doing anything that impairs its value. Transportable items are to be returned at our risk. You have to bear the costs of the return, if the delivered commodity corresponds to the ordered and if the price of the thing to be returned does not exceed an amount of 40 euros or if you at a higher price of the thing at the time of the revocation still not the consideration or a contract agreed partial payment. Otherwise, the return is free for you. Non-parcels are picked up at your place. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.

The right of withdrawal does not apply to the following contracts:

Contracts for the supply of sealed goods which are not suitable for reasons of health or hygiene to return if their seal has been removed after the delivery,
for the delivery of goods that are manufactured according to customer specifications or clearly tailored to personal needs or that are not suitable for return due to their nature End of the cancellation policy

Return costs upon exercise of the right of withdrawal

Make use of your legal right of withdrawal (see cancellation policy), you have to bear the regular cost of the return, if the goods delivered to the ordered corresponds and if the price of the returned item does not exceed an amount of 40 € or if you at a higher price At the time of the revocation, the item has not yet provided the consideration or a contractually agreed partial payment. Otherwise, the return is free for you.